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FAQ
Shipping
Q: Does Eli and Elm ship for free?
Q: How long does it take to get my Eli and Elm Order?
Q: Where does Eli and Elm ship to?
Q: How do I track my Eli and Elm shipment?
Side-Sleeper Pillow
About the Side Sleeper
Q: What material is in the Side-sleeper Pillow?
Q: Where does the Side-sleeper Pillow ship from?
Q: My pillow is too firm. What do I do?
Q: Is the Side-sleeper Hypoallergenic?
Q: Do you sell a custom pillow case for this pillow?
Additional Fill
Q: How do I order additional fill for my side sleeper pillow?
Q: Can I return the additional fill?
Q: How much fill is the additional fill
Q: How long will it take for me to get the fill?
Returns
Q: What is your return policy?
Q: How do I Return my Eli and Elm Order?
Q: What is the Warranty on Eli & Elm Products?
The Eli and Elm Pillow
About the Pillow
Q: What sizes do the Eli and Elm Pillows come in?
Q: What fill is used in the Eli and Elm pillow?
Q: What is the Eli and Elm cover made from?
Q: Is the Eli and Elm pillow CertiPUR-US certified?
Q: Where is the Eli and Elm Pillow made?
Care
Q: How do I wash my Eli and Elm pillow?
Q: My pillow is too firm. What do I do?
Weighted Comforter
Q: How do I wash my weighted comforter?
Q: How warm is your weighted comforter?
Q: What is your return policy?
Q: What is the weighted comforter made from?
Q: Do I need a duvet?
Q: What are the benefits of a weighted comforter?
Q: What makes the Eli & Elm weighted comforter better that all the other weighted products out there?
