Question 1

What material is in the Side-sleeper Pillow?

Accepted Answer

A: Fabric: 37% Cotton, 2% Spandex, and 61% Polyester. Our Cotton Fabric is a temperature managing material that is designed to dissipate heat.

Fill: 75% Latex and 25% Polyester Fiber (provides the proper support for your neck and body and keeps things cool, comfortable and supportive)

Question 2

How long will it take to receive my Side-Sleeper?

Accepted Answer

A: The Eli and Elm Side-Sleeper ships from Anaheim, CA or Chicago, IL depending on your location and is shipped in 3 business days. Transit times are an additional 4-5 business days.

Question 3

My pillow is too firm. What do I do?

Accepted Answer

A: Because the Side-sleeper was designed for all sleep types, soft or firm, our proprietary filling can be removed for a lower profile pillow. Simply unzip the cover and remove the latex noodle filling. You may request additional fill for a fee.

Question 4

Is the Side-sleeper Hypoallergenic?

Accepted Answer

A: Yes, the Eli and Elm side-sleeper is anti-microbial, mildew proof, and dust mite resistant, making it the ideal sleeping surface for anyone with allergies.

Question 5

Do you sell a custom pillow case for this pillow?

Accepted Answer

A: A custom fit pillowcase is available for this pillow here: https://eliandelm.com/product/eli-elm-custom-side-sleeper-pillowcase/

Question 6

How warm is your weighted comforter?

Accepted Answer

A: The warmth of our Weighted Comforter would be most comparable to a high fill down comforter.

Question 7

What is your return policy?

Accepted Answer

A: We proudly stand behind our products. If you do not totally fall in love with our comforters, you may return it within 45 nights for a full refund.

Question 8

What is the weighted comforter made from?

Accepted Answer

A: Our weighted comforter consists of completely safe 0.8mm glass beads and polyester fill wrapped in a quilted 100% 300 thread count sateen weave cotton exterior.

Question 9

Do I need a duvet?

Accepted Answer

A: Nope! You can simply use the comforter as a weighted blanket. Although we have added corner loops should you decide to add one.

Question 10

What are the benefits of a weighted comforter?

Accepted Answer

A: Aside from being super comfortable, the weight is designed to promote a therapeutic response called deep pressure stimulation to produce a calming affect to help you fall asleep faster and stay asleep longer. Many users have noticed reduced stress and anxiety translating to a better night’s sleep.

Question 11

What makes the Eli & Elm weighted comforter better that all the other weighted products out there?

Accepted Answer

A: The #1 complaint we’ve seen from consumers purchasing a weighted comforter/blanket is that, although they fall in love with it, they didn’t expect it to be so heavy. Many weighted comforters/blankets sold online weigh 15lbs/20lbs/25lbs. We’ve reduced the weights to 13lbs/17lbs/20lbs so you get the benefit of the weight without the restriction for those that toss and turn during the night. Our comforter also comes with loops to add a duvet cover for added protection as well as a premium long staple cotton finish.

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