Question 1

Does Eli and Elm ship for free?

Accepted Answer

The Eli and Elm sheet set ships to the lower 48 states for free. Shipping to CA is $45. Buyer is responsible for duties and fees …sorry guys, you know the drill.

Question 2

What sizes do the Eli and Elm Pillows come in?

Accepted Answer

Standard: 20” x 26” Queen: 20” x 30” King: 20” x 36”

Question 3

What material is in the Side-sleeper Pillow?

Accepted Answer

Fabric: 37%  Cotton, 2% Spandex, and 61% Polyester. Our Cotton Fabric is a temperature managing material that is designed to dissipate heat. Fill: 75% Latex and 25% Polyester Fiber (provides the proper support for your neck and body and keeps things cool, comfortable and supportive).

Question 4

Where is the Eli and Elm Pillow made?

Accepted Answer

The Eli and Elm pillow is made right here in the U.S.A!

Question 5

Is the Side-sleeper Hypoallergenic?

Accepted Answer

Yes, the Eli and Elm side-sleeper is anti-microbial, mildew proof, and dust mite resistant, making it the ideal sleeping surface for anyone with allergies.

Question 6

How much fill is the additional fill?

Accepted Answer

Additional fill is shipped in a 5″x5″x5″ box with about 8 ounces of fill. This will increase your pillow by approximately 10% in loft.

Question 7

How do I wash my Eli and Elm pillow?

Accepted Answer

The Eli and Elm pillow has a detachable cover that can be machine washed on cool with low heat.

Question 8

How do I wash my weighted comforter?

Accepted Answer

Although the materials of the weighted comforter can be washed, we don’t recommend washing it at home as domestic washers aren’t large enough to handle the comforter and may cause damage to your machine. We recommend spot cleaning or dry cleaning.

Question 9

What is the weighted comforter made from?

Accepted Answer

Our weighted comforter consists of completely safe 0.8mm glass beads and polyester fill wrapped in a quilted 100% 300 thread count sateen weave cotton exterior.

Question 10

Do I need a duvet?

Accepted Answer

Nope! You can simply use the comforter as a weighted blanket. Although we have added corner loops should you decide to add one.

Question 11

What makes the Eli & Elm weighted comforter better that all the other weighted products out there?

Accepted Answer

The #1 complaint we’ve seen from consumers purchasing a weighted comforter/blanket is that, although they fall in love with it, they didn’t expect it to be so heavy. Many weighted comforters/blankets sold online weigh 15lbs/20lbs/25lbs. We’ve reduced the weights to 13lbs/17lbs/20lbs so you get the benefit of the weight without the restriction for those that toss and turn during the night. Our comforter also comes with loops to add a duvet cover for added protection as well as a premium long staple cotton finish.

FAQ

Shipping

Q: Does Eli and Elm ship for free?

Q: How long does it take to get my Eli and Elm Order?

Q: Where does Eli and Elm ship to?

Q: How do I track my Eli and Elm shipment?

Side-Sleeper Pillow

Q: What material is in the Side-sleeper Pillow?

Q: Where does the Side-sleeper Pillow ship from?

Q: My pillow is too firm. What do I do?

Q: Is the Side-sleeper Hypoallergenic?

Q: Do you sell a custom pillow case for this pillow?

Additional Fill

Q: How do I order additional fill for my side sleeper pillow?

Q: Can I return the additional fill?

Q: How much fill is the additional fill

Q: How long will it take for me to get the fill?

Returns

Q: What is your return policy?

Q: How do I Return my Eli and Elm Order?

Q: What is the Warranty on Eli & Elm Products?

The Eli and Elm Pillow

Q: What sizes do the Eli and Elm Pillows come in?

Q: What fill is used in the Eli and Elm pillow?

Q: What is the Eli and Elm cover made from?

Q: Is the Eli and Elm pillow CertiPUR-US certified?

Q: Where is the Eli and Elm Pillow made?

Care

Q: How do I wash my Eli and Elm pillow?

Q: My pillow is too firm. What do I do?

Weighted Comforter

Q: How do I wash my weighted comforter?

Q: How warm is your weighted comforter?

Q: What is your return policy?

Q: What is the weighted comforter made from?

Q: Do I need a duvet?

Q: What are the benefits of a weighted comforter?

Q: What makes the Eli & Elm weighted comforter better that all the other weighted products out there?