FAQ

Shipping

Q: Does Eli and Elm ship for free?

Q: How long does it take to get my Eli and Elm Order?

Q: Where does Eli and Elm ship to?

Q: How do I track my Eli and Elm shipment?

Side-Sleeper Pillow

About the Side Sleeper

Q: What material is in the Side-sleeper Pillow?

Q: Where does the Side-sleeper Pillow ship from?

Q: My pillow is too firm. What do I do?

Q: Is the Side-sleeper Hypoallergenic?

Q: Do you sell a custom pillow case for this pillow?

Additional Fill

Q: How do I order additional fill for my side sleeper pillow?

Q: Can I return the additional fill?

Q: How much fill is the additional fill

Q: How long will it take for me to get the fill?

Returns

Q: What is your return policy?

Q: How do I Return my Eli and Elm Order?

Q: What is the Warranty on Eli & Elm Products?

The Eli and Elm Pillow

About the Pillow

Q: What sizes do the Eli and Elm Pillows come in?

Q: What fill is used in the Eli and Elm pillow?

Q: What is the Eli and Elm cover made from?

Q: Is the Eli and Elm pillow CertiPUR-US certified?

Q: Where is the Eli and Elm Pillow made?

Care

Q: How do I wash my Eli and Elm pillow?

Q: My pillow is too firm. What do I do?

Weighted Comforter

Q: How do I wash my weighted comforter?

Q: How warm is your weighted comforter?

Q: What is your return policy?

Q: What is the weighted comforter made from?

Q: Do I need a duvet?

Q: What are the benefits of a weighted comforter?

Q: What makes the Eli & Elm weighted comforter better that all the other weighted products out there?