A: The Eli and Elm sheet set ships to the lower 48 states for free. Shipping to CA is $45. Buyer is responsible for duties and fees …sorry guys, you know the drill.

A: Each Eli and Elm product is crafted to order and takes 2-3 business days to manufacture and package your set. Once shipped, transit times will take from 2-5 business days depending on your location.

A: We ship to the lower 48 states.. Eli and Elm does not ship to P.O Boxes. Unfortunately at this time we do not ship to HI,AK, or Canada.

A: Once you’re Eli and Elm Sheet set ships, we will send you an email with your tracking number. Allow 3 complete business days after you place your order to receive this email. If you do not receive you’re tracking email after the third business day you may chat with us or email us at info@eliandelm.com to check on your order.

Twin – 1 flat sheet 66×96″ + 1 fitted sheet 39×75+15″ + 1 pillowcase 20×30″

Twin XL – 1 flat sheet 66×102″ + 1 fitted sheet 39 x 80 + 15″ + 1 pillowcase 20 x 30″

Full – 1 flat sheet 81×96″ +1 fitted sheet 54 x 75 + 15″ + 2 pillowcase 20 x 30″

Queen – 1 flat sheet 90×102″ + 1 fitted sheet 60 x 80 + 15″ + 2 pillowcases 20 x 30″

King – 1 flat sheet 108×102″+ 1 fitted sheet 76 x 80 + 15″+ 2 pillowcases 20 x 40″

Cal King -1 flat sheet 108×102″ + 1 fitted sheet 72 x 84 + 15″ + 2 pillowcases 20 x 40″

A: Tencel is a type of lyocell. Lyocell is a fiber made by dissolving wood pulp and spinning the fibers into a yarn. This material is very similar to a bamboo sheet. It creates a soft, breathable sheet.

A: Each full, queen, king, and cal-king sheet set includes 1 fitted sheet, 1 flat sheet and 2 pillowcases. A twin and twin xl set includes 1 fitted sheet, 1 flat sheet and 1 pillowcase.

A: The Eli & Elm Tencel sheets are 400 thread count.

A: All our fitted sheets have a 15-inch deep pocket, ensuring a generous fit over even the deepest mattresses.

Twin – 1 flat sheet 66×96″ + 1 fitted sheet 39×75+15″ + 1 pillowcase 20×30″

Twin XL – 1 flat sheet 66×102″ + 1 fitted sheet 39 x 80 + 15″ + 1 pillowcase 20 x 30″

Full – 1 flat sheet 81×96″ +1 fitted sheet 54 x 75 + 15″ + 2 pillowcase 20 x 30″

Queen – 1 flat sheet 90×102″ + 1 fitted sheet 60 x 80 + 15″ + 2 pillowcases 20 x 30″

King – 1 flat sheet 108×102″+ 1 fitted sheet 76 x 80 + 15″+ 2 pillowcases 20 x 40″

Cal King -1 flat sheet 108×102″ + 1 fitted sheet 72 x 84 + 15″ + 2 pillowcases 20 x 40″

A: Viscose is described as the processed used to turn Bamboo into fabric. The bamboo is broken up and dissolved in a solution. Once the bamboo is dissolved, the solution is pressed into fibers and cooled. Finally, these fibers are spun into threads and woven into fabric.

A: Each full, queen, king, and cal-king sheet set includes 1 fitted sheet, 1 flat sheet and 2 pillowcases. A twin and twin xl set includes 1 fitted sheet, 1 flat sheet and 1 pillowcase.

A: Bamboo thread count is very different from other fabric thread counts. Our sheets are 300, but the feel is softer than 1,000-thread-count Egyptian cotton.

A: Not at all. The Eli and Elm Bamboo sheet set is made from the highest quality 100% viscose from Bamboo.

A: Bamboo is softer, more durable, and more breathable than traditional cotton sheets. The Eli and Elm Bamboo set is also hypoallergenic, antibacterial, and moisture wicking.

A: Our Bamboo sheets are perfect for hot sleepers as our Bamboo material is traditionally more breathable than other types of bedding fabrics. Bamboo bed sheets won’t trap excess heat under the covers, so you’ll stay cool and comfortable no matter what season it is.

A: Yes! Bamboo is naturally hypo-allergenic and anti-bacterial. Bamboo sheets prevent allergies because they reduce the amount of moisture in your bed that attract allergens and dust mites.

A: Absolutely. The Bamboo used in the Eli and Elm Bed Sheets are naturally made without any pesticides or fertilizers. The Bamboo plant requires very little water and regenerates extremely fast, making it a great purchase for any green thumb.

A: All our fitted sheets have a 15-inch deep pocket, ensuring a generous fit over even the deepest mattresses.

A: Care:

• Machine wash cold water
• Do not bleach
• Do not use fabric softer
• Tumble dry low heat
• Remove promptly
• Iron on low

A: Fabric: 37%  Cotton, 2% Spandex, and 61% Polyester. Our Cotton Fabric is a temperature managing material that is designed to dissipate heat.

Fill: 75% Latex and 25% Polyester Fiber (provides the proper support for your neck and body and keeps things cool, comfortable and supportive)

A: The Eli and Elm Side-Sleeper was designed in the U.S.A and ships from our warehouses in CA and IL.

A: Because the Side-sleeper was designed for all sleep types, soft or firm, our proprietary filling can be removed for a lower profile pillow. Simply unzip the cover and remove the latex noodle filling. You may request additional fill for a $20 shipping fee.

A: Yes, the Eli and Elm side-sleeper is anti-microbial, mildew proof, and dust mite resistant, making it the ideal sleeping surface for anyone with allergies.

A: Yes. A custom fit pillowcase is available for sale at https://eliandelm.com/product/eli-elm-custom-side-sleeper-pillowcase/

A:The Eli and Elm Organic Cotton Sheets are 300 thread count.

A:The Eli and Elm Organic Cotton Sheets are made with a Sateen weave. The primary difference is the way the threads are woven together. A sateen sheet is woven one-yarn-under and three-yarn-over. Whereas, Percale is one-yarn-over and one-yarn-under. A Sateen weave exposes more thread surface, giving it a silky feel and luxurious sheen.

A: Here are the individual dimensions of each sheet set:

Product Size        Flat Sheet     Fitted Sheet        Pillow Cases

Twin                        66”x98”        39”x76”x15”        21”x31”

Twin Xl                    66”x98”        39”x80”x15”        21”x31”

Full                           87”x96”        54”x75”x15”        21”x31”

Queen                      92”x102”      60”x80”x15”        21”x31”

King                         107”x101”    76”x80”x15”        21”x41”

Cal King                  107”x101”     72”x84”15”        21”x41”

A: All our fitted sheets have a 15-inch deep pocket, ensuring a generous fit over even the deepest mattresses.

A: Yes! The Eli and Elm Ferry Collection is certified 100% organic by the Global Organic Textile Standard. The Ferry Collection is made with Fair-Trade Non-GMO long staple cotton.

A: Each sheet set is available in the Color: White, Blue, Ivory and includes a flat sheet, fitted sheet, and two pillow cases.

A: Machine wash cold

Use only non-chlorine bleach

Tumble dry low heat

Remove promptly

Low iron

A: You can purchase additional fill for your side-sleeper pillow here: https://eliandelm.com/product/side-sleeper-pillow-additional-fill/

We recommend waiting to order additional fill for your new pillow until after the pillow is received. All Eli and Elm side-sleepers are overstuffed.

A: We recommend waiting to purchase additional fill until after your pillow is received as the pillow is overstuffed. If you have received your pillow and later ordered additional fill and it still hasn’t improved your sleep experience, you may return the pillow and fill for a full refund. We recommend stuffing the extra fill in the pillow during the return or simply disposing the fill.

A: Additional fill is shipped in a 5″x5″x5″ box with about 8 ounces of fill. This will increase your pillow by approximately 10% in loft.

A: All our orders are processed in 3 business days while transit times are an additional 4 business days.

A: We make exceptional products and fully stand behind their quality. If you for any reason you are unsatisfied with your purchase, you may return it within 45 days of delivery. Returns are fully refunded to the original form of payment. Please allow for up to 48 hours after product is received for a refund to be issued. Once issued, please allow 3-5 business days for the credit to be applied to the payment method on file. To generate a prepaid return label please visit: https://eliandelm.com/return-policy/

A: If you have slept on your Eli and Elm product for at least two weeks and decided that it’s not the right fit for you, you may initiate a return by generating a prepaid return label at: https://eliandelm.com/return-policy/. If you have any questions please email info@eliandelm.com

A: We provide a 5-year warranty on all of our products. This covers defects in material or workmanship. Examples of this may include: ripping or fraying of the material, stitching or seams becoming undone from natural wear, and fading of colors within the term of the warranty. But does not cover damage from abuse. If you’d like to submit a warranty claim simply email info@eliandelm.com

Twin – 1 flat sheet 66×96″ + 1 fitted sheet 39×75+15″ + 1 pillowcase 20×30″

Twin XL – 1 flat sheet 66×102″ + 1 fitted sheet 39 x 80 + 15″ + 1 pillowcase 20 x 30″

Full – 1 flat sheet 81×96″ +1 fitted sheet 54 x 75 + 15″ + 2 pillowcase 20 x 30″

Queen – 1 flat sheet 90×102″ + 1 fitted sheet 60 x 80 + 15″ + 2 pillowcases 20 x 30″

King – 1 flat sheet 108×102″+ 1 fitted sheet 76 x 80 + 15″+ 2 pillowcases 20 x 40″

Cal King -1 flat sheet 108×102″ + 1 fitted sheet 72 x 84 + 15″ + 2 pillowcases 20 x 40″

A: Rayon is described as the processed used to turn Bamboo into fabric. The bamboo is broken up and dissolved in a solution. Once the bamboo is dissolved, the solution is pressed into fibers and cooled. Finally, these fibers are spun into threads and woven into fabric.

A: Each full, queen, king, and cal-king sheet set includes 1 fitted sheet, 1 flat sheet and 2 pillowcases. A twin and twin xl set includes 1 fitted sheet, 1 flat sheet and 1 pillowcase.

A: Bamboo thread count is very different from other fabric thread counts. Our sheets are 350, but the feel is softer than 1,000-thread-count Egyptian cotton.

A: Not at all. The Eli and Elm Whalley Collection is made from the highest quality 100% viscose (Rayon) from Bamboo.

A: Bamboo is softer, more durable, and more breathable than traditional cotton sheets. The Eli and Elm Bamboo set is also hypoallergenic, antibacterial, and moisture wicking.

A: Our Bamboo sheets are perfect for hot sleepers as our Bamboo material is traditionally more breathable than other types of bedding fabrics. Bamboo bed sheets won’t trap excess heat under the covers, so you’ll stay cool and comfortable no matter what season it is.

A: Yes! Bamboo is naturally hypo-allergenic and anti-bacterial. Bamboo sheets prevent allergies because they reduce the amount of moisture in your bed that attract allergens and dust mites.

A: Absolutely. The Bamboo used in the Eli and Elm Bed Sheets are naturally made without any pesticides or fertilizers. The Bamboo plant requires very little water and regenerates extremely fast, making it a great purchase for any green thumb.

A: All our fitted sheets have a 15-inch deep pocket, ensuring a generous fit over even the deepest mattresses.

A: Similar to percale or sateen, twill is a type of weave. This is how the Bamboo fibers in the sheet set are woven together. The twill weave is woven diagonally instead or vertical and horizontal. This creates a sheet that has a great texture and is extremely durable. Twill sheets are incredibly soft and breathable.

A: The Eli and Elm Whitney Collection currently comes in three sizes: King, Queen, and Full

Here are the individual dimensions:

Queen -1 flat sheet 90×102″ + 1 fitted sheet 60 x 80 + 15″ + 2 pillowcases 20 x 30″
King -1 flat sheet 108×102″+ 1 fitted sheet 76 x 80 + 15″+ 2 pillowcases 20 x 40″
Cal King -1 flat sheet 108×102″ + 1 fitted sheet 72 x 84 + 15″ + 2 pillowcases 20 x 40″

A: Our Whitney collection is made from 70% long staple cotton 20% Lyocell, and 10% Paraffin.

A: Phase Change material absorbs and releases thermal energy in order to maintain a regulated temperature. Our PCM fibers are made from wood pulp and paraffin, a refined plant oil. Paraffin is known to have many therapeutic benefits,including relieving pain, moisturizing skin, and opening pores. PCM is undoubtedly safe and effective!

A: Each sheet set includes: 1 fitted sheet, 1 flat sheet, and 2 pillow cases.

A: The combination of our long staple cotton, high thread count (400), and PCM technology creates one of the softest and best temperature regulating sheetson the market! Not only will you feel the difference in our sheets, you will experience it, with the best night’s sleep guaranteed or your money back!

A: Both! The unique PCM material in our sheets acts as the perfect temperature regulating agent. When you are getting hot, the sheets will absorb this heat. As you start to get cold, the sheets will disperse the heat back to you. This creates the perfect climate control environment all night long.

A: Due to the use of Paraffin in the sheets, it is very important to never exceed over 100 degrees Fahrenheit when drying.

Wash separately, cold or warm wash on gentle, low tumble dry, iron on lowest setting, do not use bleach or dry clean.

A: Our mattresses protectors fit mattresses upto 18” deep, ensuring a generous fit over even the deepest mattresses.

A:

A: Here are the individual dimensions of each size mattress protector:

Cal King: 72” x 84”
King: 76” x 80”
Queen: 60” x 80”
Full: 54” x 75”
Twin XL: 39” x 80”
Twin: 39” x 75”

A: Our cooling mattress protector is made with a polyester fabric with a urethane backing.

A: Due to the use of paraffin in our advanced phase change material used in this product, the Eli and Elm mattress protector should not be in contact with extreme heat when drying. Tumble dry on low heat to avoid damage to the functional fibers infused in this mattress protector.

Machine wash warm water

Use only non-chlorine bleach

When needed, tumble dry low heat

Remove promptly

Do not iron

A:

Standard: 20” x 26”

Queen: 20” x 30”

King: 20” x 36”

A:The fill used in our Eli and Elm pillow is a combination of polyurethane foam, gel memory foam, and fiber fill.

A: The Eli and Elm cover is made from a blend of cotton, nylon, and polyester.

A:

Yes! CertiPUR-US is a non-for-profit organization that certifies foam products that are:

Made without ozone depleters

Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants

Made without mercury, lead, and other heavy metals

Made without formaldehyde

Made without phthalates regulated by the Consumer Product Safety Commission

Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)

A: The Eli and Elm pillow is made right here in the U.S.A!

A:The Eli and Elm pillow has a detachable cover that can be machine washed on cool with low heat.

A: Because the Eli and Elm Pillow was designed for all sleep types, soft or firm, our filling can be removed for a lower profile pillow. Simply unzip the cover and remove the shredded foam filling.