If for any reason you are unhappy with your purchase, we will gladly accept returns or exchanges within 45 days of purchase. Returns and exchanges are always free (just pay for return shipping), and returns will be refunded in the original method of payment. Please allow up to 1 week up receiving your refund receipt for the credit to reflect on your method of payment. Note: Eli & Elm is not responsible for loss or undelivered goods during return shipping.
To initiate a return simply email firstname.lastname@example.org with the reason for the return or exchange, along with your Order Number.